Sr. System Administrator N 4B

Job description

Sr. System Administrator N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Hybrid Cloud, Wintel & Backup Engineer (L2) Hybrid Cloud, Wintel & Backup Engineer responsible for providing L2 operational support across Microsoft Azure, Windows Infrastructure, Active Directory, VMware virtualization, Veeam Backup & Replication, and Cohesity DataProtect environments. The role focuses on infrastructure administration, monitoring, troubleshooting, backup and recovery operations, patch management, identity management, and service reliability across hybrid cloud and on-premises environments. The position combines strong operational expertise, customer support, infrastructure governance, and continuous improvement within a cloud-first enterprise environment. Key Responsibilities ·         Provide L2 administration and operational support for hybrid infrastructure environments spanning on-premises datacenters and Microsoft Azure. ·         Support Microsoft Azure services including Virtual Machines, Storage Accounts, Virtual Networks, Backup, Monitoring, Recovery Services, and identity platforms. ·         Monitor Azure infrastructure health, utilization, availability, and performance while supporting resource provisioning and operational maintenance activities. ·         Administer Windows Server 2016, 2019, and 2022 environments including provisioning, patching, upgrades, and lifecycle management. ·         Support Active Directory, Domain Controllers, DNS, DHCP, Group Policy, and hybrid identity integration with Microsoft Entra ID. ·         Perform user administration, access management, authentication troubleshooting, and identity-related support activities. ·         Provide L2 administration and operational support for Veeam Backup & Replication environments including backup monitoring, replication management, recovery validation, and operational troubleshooting. ·         Provide hands-on administration and operational support for Cohesity DataProtect environments including protection policies, backup monitoring, cluster health checks, and recovery operations. ·         Execute backup, restore, recovery validation, and disaster recovery readiness activities for enterprise workloads. ·         Support VMware vSphere, ESXi, and vCenter environments. ·         Support SSL/TLS certificate installation, renewal, lifecycle tracking, and compliance activities. ·         Participate in incident resolution, major incident bridges, root cause analysis, and change implementation activities. ·         Identify opportunities for automation through PowerShell scripting and operational improvements. ·         Develop and maintain SOPs, runbooks, knowledge articles, and technical documentation. Mandatory Technical Skills ·         Microsoft Azure Administration (L2) ·         Microsoft Entra ID Administration ·         Windows Server 2016/2019/2022 Administration ·         Active Directory Domain Services (AD DS) ·         Domain Controller Administration ·         DNS, DHCP and Group Policy Management ·         VMware vSphere, ESXi and vCenter Administration ·         Veeam Backup & Replication (L2 Administration) ·         Cohesity DataProtect Administration ·         Microsoft Azure Backup ·         SSL/TLS Certificate Management ·         PowerShell Scripting ·         Monitoring and Alert Management ·         Incident, Problem and Change Management ·         ServiceNow or equivalent ITSM Platform Preferred Skills ·         Azure Site Recovery (ASR) ·         Microsoft 365 Administration ·         Azure Monitor and Log Analytics ·         Azure Cost Management Awareness ·         Windows Clustering and High Availability ·         Storage Administration (SAN/NAS) Awareness ·         SolarWinds, LogicMonitor, PRTG or equivalent monitoring platforms ·         Hybrid Cloud Infrastructure Operations ·         Basic Infrastructure Automation and Sc