Sr. Systems Programming Analyst

Job description

**Req ID:** 376894 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Systems Programming Analyst to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Sr. Systems Programming Analyst Position Overview We are hiring a nan Sr. Systems Programming Analyst within the Automation DevOps domain. This role is responsible for Azure Cloud: **Azure Policy:** Analysis and Design of Azure Policies in alignment with Security Operations. Remediation of policy findings. Analysis of gaps in policy. Working with teams to create implementation that align with policy. **Identity and Access Management:** Entra ID, Users, Groups, Service Principal, Managed Identities, Workload Identity Federation, Azure RBAC **Resource Management:** Management Groups, Subscriptions, Resource Groups, Enterprise Billing, Creating resources **Azure Resources:** Azure Kubernetes, Container Apps, IaaS VMs, Storage Accounts, Azure SQL, CosmosDB, Key Vaults, **Azure Networking:** ExpressRoute, VNETs and VNET Peering, Private Link, NSG, Azure Firewall, DNS **Azure Logging:** Log Routing, Log Analtyics Workspace, Working with Security Operations Center team on log aggregation **Infrastructure As Code:** Terraform, Hashicorp Terraform Cloud, Azure DevOps, Sentinel Policy, vscode, git **Project Management:** Agile based work streams, project planning, status, feature/story/task development, ensuring high availability, reliability, and performance of enterprise systems in a 24x7 environment. Key Responsibilities - Core Responsibility: Azure Cloud: **Azure Policy:** Analysis and Design of Azure Policies in alignment with Security Operations. Remediation of policy findings. Analysis of gaps in policy. Working with teams to create implementation that align with policy. **Identity and Access Management:** Entra ID, Users, Groups, Service Principal, Managed Identities, Workload Identity Federation, Azure RBAC **Resource Management:** Management Groups, Subscriptions, Resource Groups, Enterprise Billing, Creating resources **Azure Resources:** Azure Kubernetes, Container Apps, IaaS VMs, Storage Accounts, Azure SQL, CosmosDB, Key Vaults, **Azure Networking:** ExpressRoute, VNETs and VNET Peering, Private Link, NSG, Azure Firewall, DNS **Azure Logging:** Log Routing, Log Analtyics Workspace, Working with Security Operations Center team on log aggregation **Infrastructure As Code:** Terraform, Hashicorp Terraform Cloud, Azure DevOps, Sentinel Policy, vscode, git **Project Management:** Agile based work streams, project planning, status, feature/story/task development - Perform advanced troubleshooting across systems, networks, or applications - Lead or support incident, problem, and change management processes - Conduct root cause analysis and implement permanent fixes - Proactively monitor and respond to alerts and outages - Automate operational tasks using scripting/tools where applicable - Ensure compliance with SLAs, KPIs, and service delivery standards - Maintain SOPs, knowledge base, and documentation Technical Skills Tools **Required tools/technologies:** nan Strong troubleshooting skills, monitoring tools expertise, and automation capability expected. Experience Level Expectations **Years of experience required:** 3+ **Position level:** nan Role Depth Expectations - Execute operational tasks and follow runbooks - Escalate complex issues to senior teams - Learn tools and processes continuously Interview Evaluation Guide Screening Questions - Explain your hands-on experience with nan. - Walk through a real incident related to Sr. Systems Programming Analyst and how you resolved it. - How do you perform root cause analysis and prevent recurrence? - How do you handle high-severity incidents under pressure? - How do you follow SOPs and escalation processes? - How do you prioritize multiple incidents? Must-Have Skills - Hands-on experience with nan - Strong troubleshooting and RCA capability - Experience in production support environment Nice-to-Have Skills - Automation/scripting experience (Python, PowerShell, etc.) - Experience with enterprise monitoring tools - Certifications relevant to domain Red Flags - Lack of real incident handling experience - Inability to explain troubleshooting steps clearly - No hands-on exposure to listed tools About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and me