SRE Consultant

Job description

OM& AI Demand Role Summary Join Citi's global Monitoring and Observability team to engineer and manage the firm's next- generation observability platform. You will play a critical role in designing, deploying, and scaling solutions that provide deep insights into our complex systems, directly influencing system reliability and strategic technology decisions. Key Responsibilities - Design, build, and manage end-to-end observability solutions (metrics, logs, traces) for enterprise-wide deployment. - Drive the strategic transition from legacy monitoring tools (Geneos ITRS) to a modern, unified observability stack. - Administer and scale a containerized observability platform on OpenShift/Kubernetes. - Automate operational tasks, deployments, and configurations using Python, Bash, and Helm. - Collaborate with application teams to define standards and promote observability best **Technical Qualifications** Core Observability Skills Candidates must have hands-on experience in at least one of the following key areas - OpenTelemetry Implementing and managing the OpenTelemetry framework. - Grafana Enterprise Stack Deep knowledge of Mimir, Loki, and Tempo. - ITRS Geneos Advanced administration and scaling in an enterprise environment. - Google Cloud Observability Expertise with Google's cloud-native monitoring suite. **Essential Platform & Tooling Skills** - Container Orchestration Proficient in OpenShift or Kubernetes administration. - Metrics & Querying Strong experience with Prometheus and PromQL. - Deployment Expertise in creating and managing Helm charts for application deployment. - Grafana Skilled in dashboard creation, data source management, and alerting.