Staff Engineer, ERP Dynamics Functional (Finance)

Job description

👋🏼We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 40 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! REQUIREMENTS: • Total experience 6+ years • experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or Dynamics AX 2012. • Strong functional expertise in at least 2–3 Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, and Project Accounting. • Proven experience delivering end-to-end D365 Finance implementation projects and Application Management Services (AMS)/production support engagements. • Strong understanding of core finance processes, including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Plan-to-Produce. • Experience working in ITIL-based support environments with SLA-driven service delivery. • Proficiency in preparing Functional Design Documents (FDDs), solution design documents, process documentation, and Root Cause Analysis (RCA) reports. • Experience using ServiceNow, Jira, or Azure DevOps for incident, problem, and change management. • Excellent analytical, problem-solving, stakeholder management, and client-facing communication skills. • Ability to manage multiple priorities across implementation projects and production support environments. • Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310) certification is preferred. RESPONSIBILITIES: • Lead end-to-end Microsoft Dynamics 365 Finance implementation projects from discovery and solution design through go-live and hyper-care support. • Conduct business process workshops, fit-gap analysis, and solution design sessions with client stakeholders. • Configure and implement D365 Finance modules, including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, and Project Accounting. • Prepare Functional Design Documents (FDDs), business process maps, test scripts, user guides, and training materials. • Collaborate with technical consultants to translate business requirements into technical solutions. • Support User Acceptance Testing (UAT), deployment activities, and end-user training. • Mentor junior consultants and provide functional guidance throughout the project lifecycle. • Provide L2/L3 functional support for live D365 Finance environments and resolve complex production issues. • Perform root cause analysis (RCA), recommend permanent solutions, and drive continuous system improvements. • Manage incidents, service requests, and change requests using ITSM tools such as ServiceNow, Jira, or Azure DevOps while meeting SLA commitments. • Evaluate Microsoft release updates and hotfixes, perform impact analysis, and support regression testing. • Maintain functional documentation, knowledge articles, runbooks, and support documentation Bachelor’s or master’s degree in computer science, Information Technology, or a related field.