Staff Site Reliability Engineer

Job description

Work Flexibility: Hybrid What You Will Do • Own and maintain highly available production systems, lead incident response (P1/P2), conduct RCA/PIRs, and drive improvements to reliability, performance, and operational excellence. • Design, build, and manage scalable cloud infrastructure on AWS using Terraform, with strong ownership of Kubernetes (EKS), networking, security, and platform resilience. • Develop and optimize CI/CD and GitOps pipelines using GitLab CI and ArgoCD, while automating operational processes to improve efficiency and consistency. • Manage observability and on-call operations through tools such as PagerDuty/Zenduty, Prometheus, Grafana, ELK, and Datadog, ensuring actionable monitoring and effective alert management. • Collaborate with global engineering, security, and product teams, contribute to cloud architecture and compliance initiatives (SOC2, ISO27001), create operational documentation, and mentor team members What You Will Need Required qualifications  • 5–8 years of experience in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles.  • Strong hands-on experience with AWS, Terraform, Kubernetes, and ArgoCD in production environments.  • Experience operating EKS-based platforms, including networking, scaling, monitoring, and troubleshooting.  • Strong knowledge of CI/CD, GitOps, and automation practices, with hands-on use of GitLab CI and ArgoCD.  • Experience managing production systems in a 24×7 environment, including incident response and on-call practices.  • Solid Linux and cloud networking background.  • Experience with observability tools such as ELK and Prometheus.  • Strong scripting skills in Python, Bash, or Go.    Preferred qualifications  • Engineering degree in computer science or equivalent.   • Cloud certifications such as AWS SysOps / DevOps Engineer, or CKA/CKAD.  • Exposure to ITSM or change management processes in regulated industries (healthcare, fintech, or similar).    Travel Percentage: 10%