Staff Technical Program Mgr

Job description

At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories. ## **Success profile** Ready to be an engineer at NetApp? Explore the traits that can help you thrive. - Analytical - Adaptable - Communicator - Detail-oriented - Quick-thinking - Problem solver ## **Responsibilities** Bengaluru, Karnataka, India **Job category:** Engineering **Job ID:** 135402-en\\_US **Own Every Moment at NetApp** At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. ## **Job Summary** As a **Technical Program Manager, Level 5**, you will own the planning, execution, governance, and delivery of complex engineering programs across NetApp product teams. You will partner with engineering, product management, quality, release management, and customer-facing teams to translate business and technical priorities into executable plans. You will manage program scope, dependencies, risks, release readiness, engineering backlog health, defect governance, and stakeholder communications. You will use data, automation, agile practices, and responsible AI to improve predictability, quality, productivity, and operational efficiency. ## **Job Requirements** - Drive coordination and orchestration across multiple stakeholders to identify, prioritize, design, and deploy key initiatives that accelerate NetApp’s Technology growth. - Collaborate with cross-functional teams to identify and implement process improvements and best practices to enhance the overall customer experience. - Guide other stakeholders in the development of comprehensive programs and tech initiatives, including clear and concise governance models, policies, and procedures. - Communicate updates, progress, and results to stakeholder groups, including executive leadership, sales teams, and cross-functional teams. Be instrumental in gathering field feedback and insights to inform CORE FILE SERVCIES GROUP team on new initiatives **Knowledge and Technical Skills** - 15+ years of experience in technical program management, engineering program management, or related roles in enterprise software, infrastructure, cloud, storage, or distributed systems. - Strong understanding of agile delivery, release management, CI/CD practices, backlog management, defect governance, and software quality processes. - Proven ability to lead complex, cross-functional engineering programs involving multiple teams, geographies, dependencies, and executive stakeholders. - Experience defining and improving execution metrics such as schedule predictability, engineering throughput, backlog health, defect aging, release readiness, risk burndown, and quality outcomes. - Demonstrated ability to use tools such as Jira, Power BI, or equivalent platforms to manage plans, dependencies, risks, dashboards, and stakeholder reporting. - Ability to understand technical architecture, dependencies, engineering trade-offs, and quality risks sufficiently to drive informed program decisions. - Experience applying AI, automation, or analytics to improve productivity, reporting, planning, quality, or operational efficiency, with appropriate governance and responsible-use practices. **Preferred qualifications** - Experience working in enterprise storage, cloud infrastructure, data management, SaaS, distributed systems, or platform engineering. - Experience managing programs involving customer escalations, quality initiatives, release trains, or cross-product dependencies. - Experience building executive dashboards and operating reviews. - Experience leading change management or process transformation across engineering organizations. - Strong facilitation skills for driving alignment in ambiguous or high-pressure situations.Knowledge of NetApp products ## **Education** IC role requiring 15+ years of relevant experience and a BE/B.Tech or equivalent degree. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. **Equal Opportunity Employer:** NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. **Why You'll Thrive at NetApp** At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how