State Head Collections

Job description

**Roles and Responsibilities** - Manage a team responsible for loan collection, recovery, delinquency management, debt recovery, and debt management. - Develop and implement effective collections strategies to minimize defaults and maximize recoveries. - Oversee field collections activities to ensure timely payment collection from customers. - Analyze data to identify trends and areas for improvement in the collections process. - Collaborate with internal stakeholders to resolve customer issues and improve overall performance. **Desired Candidate Profile** - 4-7 years of experience in collections strategy development, implementation, or management. - Proven track record of achieving high levels of success in loan collection, recovery, delinquency management, debt recovery, and debt management. - Strong understanding of agency management principles and practices related to payments collection. - Excellent communication skills with ability to negotiate effectively with customers.