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Store Manager

Bata India · Gurugram, Haryana, India - Delhi, Delhi, India

3–8 yrs experiencefull_timePosted 2w ago
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Job description

Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description **Job Role:** Plan and supervise business activities for **STORE** towards achievement of **Estimated Sales** in line with company business plan, bearing in mind set policies, company image and interest The incumbent will be responsible for managing PL of the store **Job Responsibilities:** **Store administration Excellence** a) Manage a Bata store within the policies and guidelines of the company to ensure customer satisfaction and turnover maximization b) Total operational and financial responsibility for the assigned store c) Provide overall leadership, recognize and motivate members of the team ; coach and train the team for operational excellence/passion to serve **Business performance review** a) Ensure maintenance of company Prosperity Card; permanent prosperity card; performance review card; Daily mirror and Individual prosperity card for sales promoters b) Undertake weekly; daily meeting with store staff to discuss review i) Communicate Target for week day ii) Review store/ salesman performance: for day week; Individual prosperity card iii) Communicate new launches received; display; provide product knowledge iv) Plan action for clearance of stocks: Slow sellers; special promotions; discounted stocks **Merchandise Management** a) Ensure Stock standard across stores are maintained (Totally and across categories) within the approved level. Achieve overall stock turn in pairs value as per company norms (presently: 3) b) Follow up with district manager for i) Proper supplies (across categories) for stocks ii) Plan schedule for store re-supplies (Route Planning) Inform update **Store Management** a) Control day to day operations by scheduling sales promoters and assigning productivity norms. b) Ensure shop open fully ready during business hours as decided by company. Also ensure extended hours (if required) as per market requirements in accordance with provisions of law c) Ensure maintenance of proper ambience and hygiene for store in accordance with guidelines of company. (Store selling area, stock area, stock, furniture, and fixtures) d) Propose, seek approval and execute minor renovations for existing stores. Undertake minor repairs directly as per chart of authority **Visual Merchandising display** a) Ensure store display as per company visual display guidelines b) Ensure Theme of Month is implemented in store c) Proper display area (zone; corner; panel) for special Promotions discounted stock in store **Manpower Management** a) Ensure amount of manpower in line with store productivity norms b) Ensure store promoters are presentable; trained; punctual disciplined c) Provide necessary support and resources to sale staff to motivate and optimize performance d) Ensure grievances of store personnel are expeditiously resolved Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.