Store-Manager

Job description

**Role & responsibilities** - Oversee end-to-end Same-Day Delivery operations (60-min/2-hour), including inbound, outbound, and inventory management across Bangalore dark stores. - Ensure adherence to all operational SLAs, including manpower planning, rostering, training, COD handling, and employee engagement. - Lead and motivate store teams (pickers, packers, ATL/TLs, riders) to achieve performance and productivity targets. - Drive efficient daily store operations to ensure optimal inventory flow and high client satisfaction. - Implement effective strategies for stock control, receiving, sorting, storage, dispatch, and shipment tracking. - Ensure compliance with company policies, processes, and regulatory requirements. - Analyze operational data to identify gaps, trends, and improvement opportunities. **Preferred candidate profile** - Strong communication skills in English (both spoken and written). - Advanced proficiency in MS Excel (pivot tables, VLOOKUP, formulas). - Detail-oriented with strong analytical skills. - Ability to work in a fast-paced, dynamic environment.