Supervisor, Training

Job description

- Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities. - Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities. - Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality. - Key point of contact for client and training participant escalations, issues and concerns and resolves them. - Participates in employee performance reviews and improvement efforts. - Monitors appropriate staffing. - Participates in candidate interviews and oversees new hire training.