Support Analyst

Job description

**The Opportunity** Hitachi Energy, High Voltage Products is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit. **How You’ll Make An Impact** - Provide technical support to clients and internal teams. Handle day to day service requests. - Troubleshoot and resolve issues related to software systems. - Document and communicate solutions to clients and internal teams. - Maintain and improve a list of standard operating procedures. Collaborate with developers to identify and resolve software bugs. - Ensure software systems are up to date and functioning properly. - Contribute to the product development during testing, release and hyper-care of new functionality as required. - Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. - Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. **Your Background** - Bachelor's degree in computer science or re lasted field. - 4-6 years of experience in technical support or development. - Experience working in application using Net Core, Web API, C#, MS SQL. - Exposure to MuleSoft, SAP, HTML, CSS, and gular will be added advantage. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Publication date : 2026-07-31