T&T- Customer - CS&D | Revenue Assurance | Bengaluru - Senior Consultant

Job description

Job requisition ID :: 107214 Date: Jun 24, 2026 Location: Bengaluru Designation: Senior Consultant Entity: Deloitte Touche Tohmatsu India LLP **T&T- Customer - CS&D | Revenue Assurance | Bengaluru - Senior Consultant** - **Job requisition ID** : 107214 - **Location**: Bengaluru - **Entity**: Deloitte Touche Tohmatsu India LLP **The team:** Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer At Deloitte, we’re expanding our Telecom Consulting practice and looking for passionate & self-driven professionals for Consultant/Senior Consultant roles: **Level & Experience:** - Senior Consultant: 5+ years relevant working experience - Consultant: 3 to 5 years relevant working experience **Key Responsibilities:** - Working with internal teams and clients to deliver short term/ long term engagements pertaining to **Customer Strategy & Implementation** - Drive **commercial excellence** initiatives across telecom business units, focusing on **revenue assurance controls & frameworks, margin optimization, collection analytics**, **customer experience reviews**, and **OSS/BSS transformation** for **operational efficiency** - Developing business strategies to address **revenue growth**, **cost optimization** and **market expansion** for TMT clients - Leveraging data analytics to uncover insights, optimize performance and support strategic decision-making across technology, operations and go-to-market initiatives - Assisting seniors in responding to client requests, RFPs and problem statements with business development activities - Designing dashboards and performance monitoring frameworks to track key business outcomes - Acting as a trusted advisor to client leadership, presenting recommendations and transformation roadmaps - Facilitating client workshops, stakeholder interviews and structured problem-solving sessions - Building the relationship between Deloitte and client’s project team **Job Qualifications:** - Bachelor’s or master’s degree in business, Engineering, Technology or related fields - **Experience in Telecom sector is mandatory and willingness to work across sectors** - **Understanding of the Telecom value chain and experience in some of these areas –** ***OSS/BSS transformation, revenue assurance, margin maximization, cost optimization, maturity assessment, business process reviews, RAFM tool implementation, process benchmarking, KPI development, product rationalization and pricing*** - A base level of knowledge in **business strategy, marketing, finance, operations and data analysis** techniques - Proficiency in tools like **Excel, SQL, Python(optional), and BI platforms** to analyse large datasets and derive insights - Outstanding interpersonal and communication skills, both written and verbal - Strong problem-solving mindset to analyse complex challenges, identify root causes and deliver effective, innovative solutions - Ability to travel domestically or internationally for long-term project engagements **Location and way of working** - Base location: Bangalore/Delhi - This profile involves frequent / occasional travelling to client locations - Working from the office at least 3 days a week is mandatory, with a hybrid model tailored to each domain’s specific needs