T&T | Customer | S&S | Analyst | Microsoft Dynamics CRM 365 | Bengaluru

Job description

Job requisition ID :: 106743 Date: Jul 6, 2026 Location: Bengaluru Designation: Analyst Entity: Deloitte Touche Tohmatsu India LLP **T&T | Customer | S&S | Analyst | Microsoft Dynamics CRM 365 | Bengaluru** - **Job requisition ID** : 106743 - **Location**: Bengaluru - **Entity**: Deloitte Touche Tohmatsu India LLP **The team** Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer **Your work profile** As a**n Analyst** in our **customer** Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - - Requirement is core Developers not functional resource. - Experience in configuring, developing, and supporting Dynamics 365 CRM in line with best practices and experience in developing customized solutions - Experience in Configuration and Customization of Dynamics 365 CE (Plugins, JavaScript, Logic Apps, Azure Functions), Web API and SSIS - Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Common Data Service. - Dynamics 365 Customer Engagement- Customization & Configuration, Plug-ins, Workflows, JavaScript. - Understanding and Implementation experience across multiple industries preferably in Health and Public Sector. - Creating, modifying, and troubleshooting existing applications. - Familiar with the core Microsoft offerings. **Key skills required:** - Familiarity with Azure services and cloud-based architectures is beneficial. - Knowledge of data modeling, system architecture, and integration patterns. - Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage. **Desired qualifications** - **B**.Tech / M.Tech or equivalent qualification/experience - Proven experience (1 - 3 years) in developing solutions using Microsoft Dynamics 365 CRM, Security model and Power Platform. **Location and way of working.** - Base location: Bengaluru, Gurgaon - Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. **Your role as an Analyst.** - Inspiring - Leading with integrity to build inclusion and motivation. - Committed to creating purpose - Creating a sense of vision and purpose. - Agile - Achieving high-quality results through collaboration and Team unity. - Skilled at building diverse capability - Developing diverse capabilities for the future. - Persuasive / Influencing - Persuading and influencing stakeholders. - Collaborating - Partnering to build new solutions. - Delivering value - Showing commercial acumen - Committed to expanding business - Leveraging new business opportunities. - Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. - Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities. - Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) - Managing change - Responding to changing environment with resilience - Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision - Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems. - Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. - Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.