Tcs is hiring For Network Data SME - Juniper and Aruba L2_Bangalore

Job description

**Role & responsibilities** - 1.Support and maintain LAN, SD-WAN, and WiFi Infrastructure Manage and troubleshoot Networking equipment including Juniper Switches(EX Series and above) and Routers, and HPE Switches - 2.Configure and maintain Fortinet SDWAN (WAN and Firewall) Solutions Administer Palo Alto and Checkpoint firewalls to ensure robust security measures - 3.Knowledge in Aruba Wireless - 4.Collaborate with team to manage workloads efficiently Act as a supplementary resource to offload operational network support tasks - 5.Experience in setting up alert monitoring, considering the monitoring tools deployed in the environment - 6.Excellent troubleshooting skills. Should be able to resolve any issue related to Network issues independently. Should be able to quickly isolate the problem and provide resolution to meet the SLAs - 7.Excellent documentation skills. Should have prior experience in creating run books, SOPs etc. - 8.Flexible working in 24x7 operations (working in shifts, on-call support etc.) - 9.Should have excellent communication and presentation skills as the candidate needs to work with Architects, Service Owners, Business Leaders and other technical teams - 10.Should be a team player and have ability to train L2 and L1 resources - 11.Good understanding of ITIL processes Incident, Problem, Configuration and Change Management (ITIL)