TCS Is Hiring For VMO lead

Job description

**\\*\\*WALKIN DRIVE\\*\\*** **Venue** -TCS Magnum Block, Chennai One IT SEZ Phase-2, 200 Feet Radial Road, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu 600097 **Walkin Date** - 6/20/2026 **Skills-** Vendor Management Operations **Exp** -7-14 years **Location** - Chennai **Key Responsibilities:** - **Vendor Governance & Performance Management** - Establish and maintain vendor governance frameworks and operating models. - Conduct regular vendor performance reviews, including QBRs / MBRs. - Track SLAs, KPIs, and service quality metrics, ensuring compliance and performance. - Lead issue escalation, service improvement plans, and corrective actions. - **Contract & Commercial Management** - Support contract creation, negotiation, renewals, and amendments. - Monitor contract compliance and ensure vendors adhere to agreed terms. - Work with Procurement and Legal on commercial discussions and risk mitigation. - Identify cost-optimization opportunities and manage spend transparency. - **Relationship Management** - Act as the primary operational contact for vendor interactions. - Build strategic relationships with key suppliers to improve collaboration. - Facilitate communication between internal teams and vendors. - **Risk, Compliance & Audit** - Ensure vendors meet internal governance, audit, regulatory, and security requirements. - Monitor vendor risks (financial, operational, cyber, regulatory). - Maintain vendor risk assessments and due-diligence documentation. - Support internal and external audits with vendor-related evidence and reports. - **Service Transition & Onboarding** - Support vendor onboarding, including compliance checks, contract setup, and performance frameworks. - Collaborate with IT and operations teams on service transition from project to BAU. - Ensure vendors are fully integrated into organizational processes. - **Reporting & Analytics** - Produce dashboards and reports on vendor performance, risks, spend, and compliance. - Analyze trends to proactively identify improvement opportunities. - Present insights to senior leaders and governance forums. - **Continuous Improvement** - Drive process automation and standardization within vendor management. - Identify ways to enhance service delivery, reduce cost, and improve quality. - Benchmark against best practices and introduce improvements. **\\*\\*APPLY ONLY IF ATTENDING THE WALKIN DRIVE\\*\\***