Tcs Kolkata Hiring For Purchase Order Processing Team Member

Job description

**TCS Kolkata Hiring for Purchase Order Processing Team Member** Role**: Purchase Order Processing Team Member** Location: **Kolkata** Shift Timing: Should be flexible with Rotational/Night Shift. Experience: 3 5 Years **Education:** - Minimum 15 years of regular, full-time education (10 + 2 + 3). - Bachelor's/master’s in finance & accounting or equivalent **Job Role** - In this role, associates will Execute **endtoend ProcuretoPay (P2P) operations** with strong handson experience in **Purchase Order (PO) processing** . - Ensure **accurate and timely PO creation and amendments** in line with agreed SLAs and procurement policies . - Work independently to manage daily operations while coordinating effectively with **multiple stakeholders** . - Provide highquality service through **clear communication** ownership of issues, and continuous improvement mindset. **Skills:** - Develop a moderate level of proficiency in the following systems: - MS Office Word, Excel, and PowerPoint - Good understanding and experience of JDE Module or SAP - Have fluency in reading, writing, and speaking English. - Can interact with customers in a professional, courteous manner - Shows genuine empathy to customers experiencing connection difficulties. - Ability to handle difficult customer conversations and work under pressure. - Actively identifies customer cues and responds appropriately. - Able to communicate effectively across a group with diverse backgrounds. - High energy, self-motivation with a high degree of accountability - Strong analytical skills - Time management - Documentation and knowledge sharing. - High level written communication skills to interact with key stakeholders **Responsibilities:** - Process **Purchase Orders (POs)** including creation, changes, and closures with high accuracy - Meet **SLA, productivity, and quality targets** for PO processing activities - Coordinate with **business users, procurement teams, vendors, and AP teams** to resolve POrelated queries - Independently manage **stakeholder communication and calls**, providing status updates and issue resolution - Identify process gaps, recurring issues, or inefficiencies and **suggest process improvements** - Ensure compliance with **procurement policies, approvals, and audit requirements** - Maintain documentation, trackers, and standard operating procedures (SOPs)