Tcs Walkin Servicenow Bhubaneswar 18th July

Job description

**Key Responsibilities:** - Design, develop, and customize ServiceNow applications and modules - Configure and manage core ServiceNow modules such as ITSM, ITOM, CMDB, HRSD, or CSM - Develop workflows, business rules, UI policies, client/server-side scripts - Create and maintain ServiceNow reports, dashboards, and performance analytics - Integrate ServiceNow with third-party applications using REST/SOAP APIs - Perform system upgrades, patching, and instance maintenance - Ensure adherence to ServiceNow best practices and coding standards - Troubleshoot issues, perform root-cause analysis, and provide fixes - Work closely with business analysts and stakeholders to gather requirements - Provide technical documentation and knowledge transfer **Required Skills & Qualifications:** - Strong experience in ServiceNow development and configuration - Proficiency in JavaScript, Glide API, and ServiceNow scripting - Hands-on experience with ITSM processes (Incident, Problem, Change, Request) - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub - Understanding of CMDB and Discovery concepts - Experience in ServiceNow REST/SOAP integrations - Familiarity with Agile/Scrum methodology **Good to Have:** - ServiceNow certifications (CSA, CAD, CIS ITSM/other modules) - Experience in ITOM, HRSD, CSM, or GRC modules - Knowledge of ServiceNow Performance Analytics and ATF - Experience with ServiceNow upgrades and migration