Team Coach - Operations

Job description

**Roles and Responsibilities:-** - Selling Insurance Policies over the phone - Ability to achieve stretched Sales targets individually and through team - Processing each lead in accordance with IL standards and provide the customer with a clear explanation of Product - Provides leadership and manages to all operational standards - Maintain Superior quality service by following organization standards - Outbound calling and converting lead into sales. - Mange a team of approximately 10 20 CSRs - Ensuring all compliance and SLA during the calls. - Achieving daily, weekly, monthly, target - Individual sales targets and team management Contact Details- Sagar- 8108560191 sagar.jaybhay@icicilombard.com