Team Lead, Content Publishing

Job description

JLL empowers you to shape a brighter way.   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Job summary We are looking for an experienced Team Lead, Content Publishing within the Marketing team at JLL, to lead a high-performing team supporting Asia-Pacific stakeholders, development partners, and governance teams. This role requires a strong people manager with expertise in digital platforms, operational excellence, stakeholder coordination, and team development. The ideal candidate should possess strong technical knowledge across content management platforms, collaboration tools, analytics concepts, and work-management systems, along with exceptional communication and leadership capabilities.   Key responsibilities Team leadership & people management • Lead, mentor, and manage a team to ensure high-quality delivery and operational efficiency • Drive team engagement, performance management, coaching, and career development • Identify skill gaps and implement upskilling initiatives for continuous team growth • Manage team capacity planning, workload distribution, and resource utilization Operations & delivery management • Oversee day-to-day operations and ensure adherence to defined processes and governance standards • Drive operational excellence initiatives to improve productivity, quality, and efficiency • Collaborate with stakeholders across markets, development partners, and governance teams to ensure seamless execution • Track project deliverables, timelines, risks, and dependencies • Ensure proper documentation, reporting, and process compliance Stakeholder & communication management • Act as point of contact for business stakeholders and cross-functional teams • Build strong working relationships across teams and partner organizations • Facilitate regular governance discussions, status updates, and operational reviews • Communicate effectively with both technical and non-technical audiences Technical & platform management • Support and guide teams working on digital content and collaboration platforms • Leverage analytics, SEO concepts, and AI-enabled tools to improve operational effectiveness • Monitor workflows and project progress using work-management tools   Required technical skills • Strong experience in Adobe Experience Manager (AEM) and SharePoint • Familiarity with AI tools and digital productivity solutions • Experience with work-management tools such as JIRA, Workfront, Asana, or similar platforms • Advanced proficiency in Office 365 • Understanding of Brightcove platform Required functional & leadership Skills • Strong understanding of day-to-day operations management • Experience in capacity planning and operational excellence initiatives • Proven people management and coaching experience • Strong stakeholder management skills • Excellent analytical thinking and problem-solving abilities • High attention to detail and quality orientation • Strong verbal and written communication skills Preferred experience • Experience managing distributed or regional teams • Exposure to digital content operations and governance processes • Experience working with cross-functional and global stakeholders   Education Bachelor’s/Master's degree in Business, Technology, Digital Marketing, or a related field preferred Location: Gurgaon, India Shift timing: 8:00 AM to 5:00 PM Years of experience: 8-10 years Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40 Job Tags: JBS If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial