Team Lead - Sales (German Language)

Job description

**Role & responsibilities** - Outbound calling - Handle inbound customer calls related to hotel bookings and inquiries - Communicate with customers **fluently in German** to assist with reservations - Convert inquiries into confirmed bookings while meeting sales targets - Lead qualification and pitching - Upsell relevant add-ons, upgrades, or higher-value properties where appropriate - Follow-ups and pipeline management **Preferred candidate profile** - **Fluent German (spoken and written) mandatory** - Strong communication, persuasion, and listening skills - Sales-oriented mindset with a focus on results - Customer-centric approach with problem-solving ability - Ability to multitask and perform well in busy, high-volume periods - Outgoing, confident, and service-minded personality