Team Leader - Service Center

Job description

We are looking for a dynamic and result-oriented **Service Center Supervisor / Team Leader** to join our service operations team. **Role & Responsibilities** - Lead and manage a team of **12 Field Engineers** and **1 Assistant Supervisor** - Drive service KPIs including: - Pending Ratio Management - Daily Call Closure - Same Day Installation (SDI) - Customer Satisfaction - Achieve **AMC** and **Accessories Sales** targets - Monitor engineer productivity and service quality - Coordinate with customers, engineers, and service partners for smooth operations - **Qualification** - Graduate / Diploma / BE / B.Tech - **Age** - 25 to 40 Years - **Experience** - 2 to 3 Years in Service Operations, Team Handling, Consumer Durables, Electronics, Appliances, or related field ✅ Strong leadership, communication, and analytical skills preferred. Interested candidates may share their resume or connect 9545900195 Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: - Cell phone reimbursement - Health insurance - Provident Fund Work Location: In person