Tech GCC Advisory Consultant

Job description

**Job Title –** GCC Technology Advisory Consultant **Management Level:** 09 – Consultant **Location:** Gurgaon, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata **Must have skills:** GCC (Global Capability Centers) Strategy, Digital & Technology Strategy, Technology Operating Model Design, Sourcing Strategy, Business Case Formulation, IT Processes & Governance **Good to have skills:** Tech M&A Advisory, IT Shared Services, Agile Operating Model, Workforce Transformation, AI in SDLC, Data Visualization Tools, Enterprise Architecture **Job Summary:** - **Manage defined workstreams** within GCC strategy and digital transformation engagements, taking responsibility for structuring the approach, shaping the analysis, and delivering high-quality outputs within agreed timelines - **Take ownership of specific solution modules** – guiding analysts, reviewing outputs, and ensuring coherence across deliverables at the workstream level - **Prepare client presentations, workshop materials, and proposal sections** independently, contributing actively to client discussions and working sessions - **Develop business cases, cost analyses, value realization frameworks**, and supporting models for GCC setup and digital strategy assignments - **Apply a technology and business perspective** across GCC processes, IT governance design, KPI and maturity frameworks, and emerging areas such as AI-enabled transformation - **Contribute to business development efforts** through research, pitch preparation, and proposal development **Roles & Responsibilities:** - **GCC Strategy and Setup**: lead analysis of BOT/ABO setup models, location and sourcing strategy, GCC tooling landscape assessment, capability maturity evaluation, and process taxonomy design for new GCC entities - **Cost Analysis and Value Realization**: develop detailed cost models covering setup costs, run-rate costs, and total cost of ownership for GCC and technology transformation scenarios; build value realization frameworks that track benefit delivery against investment over time, incorporating productivity, quality, and strategic value levers - **KPI Design and Performance Frameworks**: design KPI frameworks for GCC performance management, covering operational, delivery, financial, and strategic metrics; develop KPI dashboards and reporting cadences aligned to governance structures - **Capability Maturity Assessment:** conduct structured maturity assessments across GCC functions, IT processes, and technology capabilities; translate findings into prioritized improvement roadmaps with clear ownership and timelines - **GCC Processes and Tooling:** Design GCC-specific operating processes including demand management, project intake, service catalogues, and performance reporting; assess and recommend tooling platforms (ITSM, PPM, reporting) suited to GCC operating contexts - **IT Governance Design:** Design IT governance frameworks for GCC and enterprise technology contexts, including governance councils, decision rights, escalation structures, and policy frameworks aligned to organizational objectives - **RACI and Interaction Model Design:** Develop RACI matrices and IT interaction models defining roles, responsibilities, and collaboration patterns between the GCC, parent organization, business units, and third-party vendors - **Operating Model Design:** Design integrated IT operating models for GCC setups including organizational structure options, service delivery models, and transition planning considerations - **AI in SDLC:** Contribute to assessments and recommendations on AI integration into software development lifecycles within GCC contexts – covering AI-assisted coding, automated testing, and intelligent release management **Professional & Technical Skills:** - **5–9 years of total experience in strategy consulting**, technology advisory, or in-house corporate strategy; experience at a top-tier or Big 4 firm preferred - Experience leading workstreams in **GCC strategy, digital transformation, or technology operating model engagements** - Working knowledge of at least 2–3 of the following: GCC/Captive Center setup, Digital & Technology Strategy, IT Governance, Operating Model Design, Sourcing Strategy, Enterprise Architecture, Agile Transformation - Ability to **build and interpret cost models, TCO analyses, and value realization frameworks** for technology and GCC transformation contexts - Experience designing **KPI frameworks and performance measurement structures**; ability to translate strategic objectives into measurable operational metrics - Familiarity with **maturity assessment approaches** – capability, process, or technology maturity – and ability to develop actionable improvement roadmaps from findings - Familiarity with **IT governance frameworks (e.g. COBIT, ITIL)** and ability to design practical governance structures including RACI models and interaction frameworks - Understanding of **GCC tooling ecosystems** – ITSM platforms, project portfolio management tools, reporting and analytics platforms - **Awareness of AI adoption in software delivery** including AI-assisted development tools and their implications for GCC workforce and process design - **Strong proficiency in Excel and PowerPoint**; exposure to **data visualization tools** (Power BI, Tableau); strong structured communication and presentation skills **What’s in it for you?** - Opportunity to work on **GCC and digital strategy programs** for marquee G2000 clients across industries - Exposure to **senior stakeholder engagements and client-facing responsibilities** as part of high-performing delivery teams - Potential to **Co-create** with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. - Ability to embed **responsible business** into everything—from how you service your clients to how you operate as a responsible