Tech Lead - Salesforce 2

Job description

**We are looking forward to hire Salesforce Professionals in the following areas :** Experience 5-8 Years - Analyze requirements and develop technical solutions aligning to Salesforce best practices. - Based on user requirements analysis, provide solutioning to customer which meets customer expectations. - Define optimal design and solution to client provided requirements. - Deliver customer requirements within agreed timelines and adhering to SLAs agreed. - Drive the team for delivery excellence. - Innovate via conceptualizing new tools and accelerators toward competency building activities. - Mentor and guide team members, providing support on project deliverables. - Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. - Technically lead the team in Salesforce projects. Required Technical/ Functional Competencies **Platform Development:** - Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development. **Sales Cloud:** - Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ. **Experience Cloud:** - Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. - Completion of all Experience Cloud Trailheads & Badges. **Service Cloud:** - Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. **Any Industry Clouds:** - Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. - Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies **Accountability:** - Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. **Collaboration:** - Shares information within team, participates in team activities, asks questions to understand other points of view. **Agility:** - Demonstrates readiness for change, asking questions and determining how changes could impact own work. **Customer Focus:** - Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. **Communication:** - Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. **Drives Results:** - Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. **Resolves Conflict:** - Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Min 5 SFDC Certifications **Our Hyperlearning workplace is grounded upon four principles** - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All Support needed for the realization of business goals, - Stable employment with a great atmosphere and ethical corporate culture