Tech Mahindra is Hiring for International Voice process

Job description

Job Description - -------------- **Description** - -------------- Tech Mahindra is seeking dynamic individuals for the International Voice process. The role involves providing exceptional customer service and support to our international clients. **Responsibilities** - ------------------- * Handle inbound and outbound calls for customer support. * Resolve customer queries and provide solutions effectively. * Maintain high levels of customer satisfaction. * Document and update customer information in the database. * Collaborate with team members to improve processes. **Skills and Qualifications** - ---------------------------- * Excellent communication skills in English (verbal and written). * Strong problem-solving skills. * Ability to work in a fast-paced environment. * Familiarity with customer service software and tools. * Basic knowledge of computer operations and MS Office. Spotlight * Office cab/shuttle