Technical Architect 4D

Job description

Technical Architect **Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. **Job Description** As a T1 Technical Architect – OpenText, you will be our hands-on specialist for B2B/EDI integration. Reporting to the P1 Technical Architect Manager, you will work closely with senior T2 architects to design, build, test, and maintain our global business-to-business electronic data interchanges. Using the OpenText suite, you will connect our internal enterprise applications (like SAP S/4HANA) with our global retail customers, distributors, and logistics partners, ensuring seamless and automated transaction flows. ## **The Five Principles in Action for This Role** - Quality: You will build and test precise EDI maps and translation schemas (ANSI X12, EDIFACT) that protect the integrity of our transaction data. Your extreme attention to detail ensures that millions of dollars in customer orders and shipment notices route cleanly without data corruption or drops. - Responsibility: You will own the day-to-day stability and health of our OpenText integration lines. When automated customer orders or shipping notifications hit technical bottlenecks, you take immediate personal ownership to investigate, patch, and restore standard transaction flows. - Mutuality: In a CPG business, our success is entirely linked to the success of our retail partners, distributors, and 3PL vendors. You will design and deploy clear, reliable, and standardized B2B interfaces that make doing business with us simple, painless, and mutually beneficial for our partners. - Efficiency: You will combat operational waste by building highly automated, reusable mapping templates and streamlining our partner onboarding workflows. By reducing manual interventions in our order-to-cash cycle, you help the business fulfill customer demands with maximum speed and minimum cost. - Freedom: We support your professional growth and technical curiosity. Guided by our long-term generational mindset, you are encouraged to propose innovative, modern hybrid integration approaches (such as combining traditional EDI with real-time API integrations) and explore advanced OpenText platform capabilities. **Quality:** You will build and test precise EDI maps and translation schemas (ANSI X12, EDIFACT) that protect the integrity of our transaction data. Your extreme attention to detail ensures that millions of dollars in customer orders and shipment notices route cleanly without data corruption or drops. **Responsibility:** You will own the day-to-day stability and health of our OpenText integration lines. When automated customer orders or shipping notifications hit technical bottlenecks, you take immediate personal ownership to investigate, patch, and restore standard transaction flows. **Mutuality:** In a CPG business, our success is entirely linked to the success of our retail partners, distributors, and 3PL vendors. You will design and deploy clear, reliable, and standardized B2B interfaces that make doing business with us simple, painless, and mutually beneficial for our partners. **Efficiency:** You will combat operational waste by building highly automated, reusable mapping templates and streamlining our partner onboarding workflows. By reducing manual interventions in our order-to-cash cycle, you help the business fulfill customer demands with maximum speed and minimum cost. **Freedom:** We support your professional growth and technical curiosity. Guided by our long-term generational mindset, you are encouraged to propose innovative, modern hybrid integration approaches (such as combining traditional EDI with real-time API integrations) and explore advanced OpenText platform capabilities. ## **Key Responsibilities** ### **1. Hands-On B2B / EDI Mapping & Development** - Develop, test, and deploy end-to-end EDI maps, translation rules, and workflows using OpenText translation tools (e.g., OpenText Trading Grid, BizManager, or Liaison Athena/Delta). - Configure standard transport protocols including AS2, SFTP, FTPS, and HTTPS to establish secure communication pipelines with external commercial partners. - Translate incoming and outgoing messages across various syntax standards (such as ANSI X12, EDIFACT, XML, JSON, and flat files) to facilitate seamless data exchange. - Build and maintain standard integration points with internal ERP systems—specifically SAP S/4HANA—using IDocs, RFCs, and API endpoints. ### **2. Partner Onboarding & Implementation** - Execute the technical onboarding process for new retail customers, distributors, suppliers, and third-party logistics (3PL) providers. - Conduct joint end-to-end testing with external business partners' technical teams to validate shipping, invoicing, ordering, and inventory data flows. - Ensure