Technical Consultant- Servicenow BCM & IRM
Fujitsu · Hyderabad, Telangana, India
Fujitsu · Hyderabad, Telangana, India
Job Location: Bangalore, Chennai, Hyderabad, Noida, Pune Location Flexibility: Multiple Locations in Country Req Id: 10590 Posting Start Date: 8/2/26 At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future. - Role- Technical Consultant - Shift Time - 2 PM to 11 PM - Top Three Skills - ServiceNow BCM & IRM | ServiceNow Development | ServiceNow Testing & QA - Experience: 5+ Years **Position Summary** - We are looking for a skilled ServiceNow Developer with 5+ years of hands-on development experience and strong expertise in Business Continuity Management (BCM) and Integrated Risk Management (IRM), including Risk Management, Policy & Compliance, Audit Management, Vendor Risk Management, and Business Continuity Planning. The candidate will design, develop, configure, test, validate, and support secure, scalable, and high-quality ServiceNow BCM and IRM solutions. - The role also involves building and supporting enterprise ServiceNow solutions in close collaboration with architects, business stakeholders, and project teams. **Key Responsibilities** - Design, configure, and implement ServiceNow Business Continuity Management (BCM) and Integrated Risk Management (IRM) solutions leveraging ServiceNow out-of-the-box capabilities. - Configure BCM capabilities including Business Continuity Plans (BCP), Plan templates and version control, Approval workflows, Automated review cycles, Role-based access controls and BCM dashboards and reporting capabilities. - Lead data migration activities, including importing BCM plans, risk records, controls, and compliance data while ensuring data quality and validation. - Develop and maintain ServiceNow applications using Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, and Workflow Automation to support approved business requirements and user stories. - Configure and implement IRM capabilities including Risk Register, Risk Library, Control Library, Control Objectives, Policy & Compliance Management, Compliance Monitoring, Attestation Frameworks, Audit Trail and Governance Processes. - Design and develop integrations utilizing ServiceNow Integration Hub, REST APIs, SOAP services, and spokes to support enterprise data exchange requirements. - Participate in solution design sessions and collaborate with architects and stakeholders to translate business requirements into scalable technical solutions. - Support all testing phases, including Unit Testing, System Testing, Integration Testing, and User Acceptance Testing (UAT), and resolve defects throughout the implementation lifecycle. - Develop technical documentation, configuration guides, deployment procedures, and knowledge transfer materials for administrators and support teams. - Provide deployment, go-live, and hypercare support to ensure successful transition into production and stabilization of BCM and IRM solutions. **Required Skills & Experience** - 5+ years of hands-on ServiceNow development experience. - Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, Integration Hub, Service Portal, ACLs, and security. - Experience in implementing and testing ServiceNow BCM solutions. - Strong understanding of business continuity planning, recovery strategies, plan management, BIA, recovery objectives, and continuity governance. - Experience with other ServiceNow GRC modules (IRM, Vendor Risk Management). - Hands-on experience implementing and testing IRM capabilities, including risk, policy and compliance, audit, issue, control testing, and vendor risk management. - Experience with integration technologies (REST, SOAP, integrations with other systems). - Experience working in Agile/Scrum delivery environments. **Qualifications & Certifications** - Bachelor’s degree in computer science, Information Technology, or related field. - ServiceNow Certified System Administrator (CSA) - Required - ServiceNow Certified Application Developer (CAD) – Required - ServiceNow Micro-Certification – Business Continuity Management (BCM) - ITIL Foundation Certification - Certified Implementation Specialist (CIS) in a relevant domain (e.g., Risk and Compliance, BCM, GRC, IRM) is highly desirable. - Experience in utility, energy, public sector, or regulated industry environments. - Familiarity with industry BCM standards (e.g., ISO 22301) and other risk/compliance frameworks (e.g.- NIST, COBIT, SOX) Relocation Supported: Yes Visa Sponsorship Approved: No At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.