Technical Lead

Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.   At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team   About the role:  As a CDP Solution Architect within the Salesforce Customer Data Platform (CDP / Data 360) space for the Plasma‑Derived Therapies (PDT) business unit, you will serve as the end‑to‑end technical owner and architectural authority for customer and donor data solutions. This role combines deep technical expertise in Salesforce Data Cloud with strong enterprise integration, techno‑functional leadership, and delivery ownership. You will be responsible for translating complex business requirements into scalable, secure, compliant, and high‑performing data architectures spanning data ingestion, identity resolution, data modeling, segmentation, and activation across Salesforce and non‑Salesforce platforms. This position directly enables PDT’s ability to leverage enterprise data assets, improve decision‑making, enable personalization, and support regulatory and operational excellence. The role aligns with the External Experience chapter of the ICC and reports to the PDT Delivery Lead for strategic alignment and day‑to‑day leadership. How you will contribute: Architecture & Technical Leadership • Own the end‑to‑end CDP solution architecture, technical design, and implementation strategy. • Define and enforce architecture standards, design patterns, and integration principles across CDP solutions. • Design scalable data ingestion and integration architectures supporting data from CRM systems, enterprise data platforms, third‑party vendors, analytics systems, and external sources. • Architect identity resolution strategies, data models, segmentation frameworks, and activation patterns to support business use cases. Enterprise & Platform Integration • Architect and govern integrations between Salesforce Data Cloud and external enterprise systems, including data warehouses/lakes, analytics platforms, vendor systems, APIs, middleware platforms, and cloud services. • Design and oversee API‑driven, event‑based, and batch integrations, ensuring scalability, resiliency, and data quality. • Provide technical guidance for integrations regardless of platform (Salesforce or non‑Salesforce). Techno‑Functional & Delivery Leadership • Lead requirements discovery and translate business needs into solution designs, architecture artefacts, technical specifications, and user stories. • Provide hands‑on technical leadership to developers and engineering teams throughout the delivery lifecycle. • Assess technical impacts of evolving requirements and perform architectural impact analysis and risk assessment. • Lead and oversee UAT strategy, defect triage, and go‑live readiness. Governance, Compliance & Operations • Ensure compliance with GxP, data privacy, and regulatory standards, including validation and change control. • Maintain comprehensive documentation for architecture, integrations, configurations, and operational processes. • Oversee proactive monitoring, incident management, and root cause analysis (RCA) for CDP environments. • Ensure quality, performance, availability, and security across all CDP integrations and data flows. Stakeholder, Vendor & Team Leadership • Act as a trusted technical advisor to business stakeholders, leadership, and product teams. • Collaborate with enterprise architects, developers, QA, validation teams, and external vendors. • Influence adoption and effective utilization of customer and donor experience solutions across PDT and Takeda. Accountabilities Product Vision & Strategy • Define and evolve the technical product vision and roadmap for CDP aligned with PDT business goals. • Influence platform roadmaps and advocate for enterprise and business‑specific architectural needs. Backlog & Roadmap Enablement • Support backlog prioritization, PI planning, and release planning from a technical governance perspective. • Validate epics and user stories for architectural i