Technical Services Engineer Expert_Intune/MDM

Job description

Job Description Technical Services Engineer Expert\\_Intune/MDM Job Location: Pune, Noida, Chennai, Hyderabad, Bangalore Location Flexibility: Multiple Locations Globally Req Id: 9535 Posting Start Date: 7/6/26 At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age. With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs). **Skills: Intune,SCCM** **Location: Noida, Pune, Bangalore** **Shift: 24\\*7** **Work Set UP: Hybrid (11 days in moth work from Office)** **Job Description:** **MS Endpoint Management (SCCM & Intune) Subject Matter Expert** **Main Responsibilities** - Extensive skills and knowledge of SCCM and SCCM Modules integration into platforms like ServiceNow - Extensive skills and knowledge of SCCM Infrastructure, deployments, strategy, architecture, design, migrations - Extensive skills and knowledge of Autopilot for quick deployment of new devices to End Users - Extensive skills and knowledge of Intune, and the management of iPhone and Android systems - Good communication skills both internally with regional architects and senior members of the customer IT architecture team and leadership - Hands-on capability to gather technical information and analyze the existing SCCM/Intune Infrastructure and deployment within the customer network - Ability to document findings and make SCCM/Intune architecture and design recommendation and the capability to present these to onshore architects and the customer - Ability to take finding and deploy SCCM to all parts of the business - Ability to work under pressure on Large infrastructure deal with multiple teams and inputs with aggressive deadlines. - Understands business and project goals and direction and translates this to architectural decisions. - Consults on issues of systems integration, compatibility, scalability and multiple platforms. - Pursues internal opportunities to champion new ideas and concepts. - Independently develops innovative solutions to undefined systems needs. - Delivers results in support of achieving the organization's Service Level Agreements. - Pursues internal opportunities to champion new ideas and concepts for technical area. - Independently develops innovative solutions to undefined systems needs. - Creates and presents the business case and ROI analysis to senior project management. - Possesses and applies advanced knowledge of IT principles and practices. - Expert knowledge of several disciplines within IT. - Driver injection, Intune wrapping, MBAM, BitLocker, Automation, PowerShell scripting. **Qualifications:** - Minimum 8+ years IT experience and 5 years’ experience working with SCCM and Intune - Experience working with new implementations of Autopilot within a Customer Environment Extensive experience working directly with senior customer management, and the ability to clearly articulate the cause and resolution to complex problems, and the overall architectural design and concepts - Design, enhance and implement the MDM/MAM platform and infrastructure to support the requirements of the business with an eye for continual improvement, including speed of delivery , user experience with no negotiation to security - Plan, Design, Implement & Configure Intune/SCCM/ MECM solution to manage all end user computing of Organization. Major Supported Services includes Imaging, Software Deployment and Software Update/Patch Management, H/w- S/w Inventory, Reporting. - Device onboarding, Wipe-out, Policy creation & assignment, BYOD/CYOD etc. OT device, POS system knowledge will be added advantage. HLD,LLD, SMTD documentation skills must. - Engineer complex endpoint solutions based on business needs, delivering high-quality documentation, and technology proof of concepts, to support the operationalise of the new technology by Service Owners. AI enablement automation, power shell scripting etc. - Creating and Deploying Windows 11 Feature updates, Evergreen solution, Autopilot with Intune platform. Hands-on experience in CMG & Co-management, cloud DP integration. - Ability to clearly communicate ideas in business-friendly and user-friendly language with customer, LSR & higher management. - Collaborating with multiple teams such as Infrastructure, Security and Application Development to design cutting-edge productivity platform for end-users. - Build standard operating environment Software Configurations that reflect agreed functional needs and specifications based on the operating environment design. - Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively - Proven experience of Lite-Touch, Zero touch Deployments, WDS/PXE Issues, Sysprep tool, WinPE. Worked in Desktop Analytics, Nexthink. Expertise in escalation handling, RCA building. - Strong technical understanding of end user computing. Ability to create the custom PowerShell scripts, VB Scripts and automate recurrent task. Achieve significant business improvement by implementing Automation. - Proven experience in Mass applications and Patches rollout using SCCM. Plan & Execute multiple application deployment, UAT/PILOT Testing and on time flawless Production Delivery. - Govern Application testing on upcoming Win11 Version and software distribution on managed devices. Handle and govern Windows 11 builds and Microsoft Patching. - Compliance management by configuring RBAC i