Technical Writer

Job description

**Job Requirements** **Project purpose:** Maintenance of manuals and labeling for the Maternal Infant Care group. **CTQ business requirements:** Ensuring all the product manuals and labeling are up to date. Also work with external agencies for translations. **Qualifications/Requirements:** Technical graduation degree with strong technical publication work experience **Must to have skill sets:** - Associates degree (or local equivalent), mechanical, aviation, industrial production, bio-medical engineering, science writing, or other related technical discipline or at least 4+ years of experience as a technical writer - Minimum of 4+ years of technical writing experience - Familiarity with conventions in form, structure, and notation of technical writing - Exceptional written, organizational, inter-personal, project management, and communication skills - Proficiency in Oxygen, or other XML authoring tools, Frame maker, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPoint - Writing in DITA framework, SDLC and DDLC Tool - Working knowledge of Agile methodologies - Wide degree of creativity - Highly motivated with the ability to work well both independently and in a team environment - Ability to communicate using English (or local language) … **Good to have skill sets:** - Bachelors degree in journalism, technical communication, English, science writing, or other related discipline. - Writing experience in the medical device industry - Experience writing user and service documents, and using content management systems and xml authoring tools - Understanding of the software development cycle - Functional knowledge in a wide range of technologies such as HTML and VB Script. **Work Experience** Must Have Skills: - CMS (Content Management System) - DITA - Adobe Illustrator Good to have skills: - Adobe Framemaker - Mechanical Engineering Background: helpful to understand device components, workflows and technical terminology - Fast learner & adaptability: ability to quickly understand new tools, processes and domain knowledge **Essential Responsibilities:** - Research, collect source data, and interview appropriate personnel to compose text for technical literature, which meets GEHC standards and procedures. - Create, edit, and maintain technical user and service publications that accurately and effectively support the product release requirements in various output formats (pdf, online help, cd, etc.) - Develop content using a content managements system and xml authoring tool - Track and fix content defects - Create documentation methodologies, frameworks, and workflow diagrams - Coordinate review of all assigned writing projects to ensure thorough documentation - Provide input on other technical writing projects by critiquing, editing, and proofreading manuscripts prepared by others - Complete writing assignments on-time and within budget according to departmental and industry standards - Assist and/or analyze project requirements to determine types or publications needed and develop project plans and timelines - Contribute to the development and expansion of the department and it’s offerings - Successfully work with and communicate with global teams - Assists and develops graphic and illustrations used in user and service documentation **Desired Characteristics:** - Complete all planned Quality & Compliance training within the defined deadlines. - Identify and report any quality or compliance concerns and take immediate corrective action as required. - Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible. - Should be able to work late hours as there would be a need to connect with Global counterparts on a regular basis. **Acceptance Criteria:** Provide design output with on time schedule & GE HealthCare quality standards. **Deliverables:** Error-free and on-time completion of the given tasks.