Tele Collection Executive

Job description

**Role & responsibilities** Contact customers via calls and follow-ups regarding pending payments. Negotiate payment arrangements and resolve customer queries. Maintain accurate records of collection activities. Ensure timely recovery of outstanding dues. Coordinate with internal teams to resolve payment-related issues. Meet collection and recovery targets. **Preferred candidate profile** 1-3 years of experience in collections, recovery, customer service, or BFSI. Fluency in a South Indian Language is preferred. Good communication and negotiation skills. Basic computer knowledge and MS Excel proficiency. Ability to handle customers professionally. Graduation preferred. Preferred Industry / Background: BFSI, Fintech, Banking, NBFC, BPO Collections. South Indian Language Preferred.