Territory Manager-Personal Loan (Direct Sales Team)

Job description

**Job Requirements** Key Responsibilities **Primary Responsibilities** - Acquire new personal loan customers across identified segments and geographies. - Manage a team of DSTs to drive high-quality Personal Loan sourcing. - Ensure consistent achievement of monthly acquisition and revenue targets. - Identify cross-sell opportunities. - Ensure compliance with selling norms, SOPs, and regulatory guidelines. - Maintain high standards of sourcing quality and customer service. Channel & Lead Management - Oversee multiple sourcing channels including branches, DSTs, and central lead funnels. - Ensure leads received from central teams are promptly and effectively attended. - Organize and execute lead generation and promotional activities at identified locations to generate Open market business - Work closely with branch teams to maximize business potential from walk-ins and referrals. Secondary Responsibilities - Conduct catchment mapping to identify and target potential customer segments. - Gather and act on customer feedback to improve service delivery. - Support initiatives aimed at enhancing customer experience and satisfaction. - Candidate Profile Education - Graduate in any discipline (mandatory) **Experience** - Minimum 1 years in sales or banking, preferably in personal loans or retail banking. Skills & Attributes - Strong customer orientation and relationship-building skills - Excellent communication and interpersonal abilities - Target-driven mindset with leadership capabilities - Knowledge of banking products, multi-channel sourcing, and regulatory norms - Ability to manage teams and drive performance across diverse channels