Territory Sales Manager - Professional Loan - Jaipur

Job description

**Job Purpose** **Sales Growth & Client Acquisition** - Identify and execute sales growth opportunities within the assigned geography through direct sourcing and market development initiatives. - Map and segment the local market to identify potential customers such as doctors, etc. - Generate business through direct customer acquisition by offering customized Professional Loan solutions aligned with customer requirements and business objectives. - Deliver sales targets through active prospecting, field visits, referrals, networking activities, and relationship-building with professional communities. - Build and maintain a healthy sales pipeline to drive consistent sourcing and disbursement volumes. - Drive faster turnaround times by coordinating effectively with internal stakeholders to ensure smooth loan processing and disbursement. - Track and report sales performance, sourcing productivity, and business metrics while contributing to a high-performance sales culture. - Actively participate in business development initiatives, campaigns, and contests launched by the organization. **Operational Effectiveness** - Maintain a strong focus on both business volumes and portfolio quality. - Ensure adherence to defined service levels, productivity standards, and process timelines. - Adopt and implement best practices to improve operational efficiency and customer experience. - Analyze and communicate business performance data, including disbursements, profitability, portfolio quality, customer acquisition, and market opportunities, as per prescribed timelines and formats. **Market Development & Business Expansion** - Strengthen market presence through regular field activity, customer meetings, professional networking events, and referral generation. - Continuously scan the market to identify emerging opportunities, competitive developments, and customer trends within the Professional Loan segment. - Develop strong relationships with key influencers and professional associations to enhance market penetration and customer acquisition. - Identify new business pockets and customer segments to expand the portfolio. **Customer Servicing & Relationship Management** - Coordinate with Risk and Operations teams to ensure a seamless and customer-friendly loan approval and booking process. - Ensure timely resolution of customer queries and concerns while maintaining high service standards. - Build long-term relationships with customers to drive repeat business, referrals, and portfolio growth. - Conduct periodic customer engagement and post-disbursement follow-ups to strengthen relationships and identify early warning signals. **Risk Management** - Execute sales activities in compliance with company policies, regulatory requirements, and risk management guidelines. - Ensure completion of all documentation and credit administration requirements within prescribed timelines. - Maintain focus on portfolio quality by adhering to underwriting guidelines and identifying potential risks proactively. - Escalate exceptions and risk concerns promptly to the relevant stakeholders. - Support collection and portfolio monitoring efforts wherever required. **Internal Stakeholder Management** - Collaborate closely with Sales Managers, Risk, Credit, Operations, and Collections teams to drive business growth and operational excellence. - Build and maintain strong working relationships with internal stakeholders to ensure smooth processing, faster issue resolution, and improved customer experience. - Support team initiatives and contribute towards achieving overall business objectives.