TEST SPECIALIST

Job description

Role Summary We are seeking a ServiceNow GRC / IRM Consultant with strong functional and technical experience in the Integrated Risk Management (IRM) module, including Automated Test Framework (ATF). The role involves implementing, configuring, testing, and validating GRC processes such as risk, compliance, policy, and audit workflows on the ServiceNow platform, ensuring quality, regulatory compliance, and scalability. \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Key Responsibilities ? Configure, customize, and support ServiceNow GRC / IRM modules including: o Risk Management o Policy and Compliance Management o Audit Management o Issue Management ? Gather and analyze business requirements related to risk, compliance, and audit processes. ? Design and execute automated test cases using ServiceNow ATF for GRC/IRM workflows. ? Create and maintain test scenarios, regression suites, and test data in ATF. ? Perform functional, integration, and UAT support testing for IRM implementations. ? Validate controls, risk statements, indicators, and workflows against regulatory requirements. ? Collaborate with developers, QA, and business stakeholders to resolve defects and improve quality. ? Ensure adherence to ServiceNow best practices and platform security standards. ? Prepare test evidence, reports, and documentation required for audits and compliance. ? Support upgrades, patches, and IRM enhancements with proper regression testing. \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Required Skills Qualifications Mandatory Skills ? Strong hands-on experience with ServiceNow GRC / IRM module ? Experience with ServiceNow Automated Test Framework (ATF) ? Knowledge of risk, compliance, audit, and control frameworks ? Experience validating workflows, policies, controls, and risk assessments ? Strong understanding of ServiceNow platform architecture ? Experience with test case design, defect management, and test reporting Technical Skills ? ServiceNow Studio, Workflows, Business Rules ? UI Policies, Client Scripts, ACLs (basic understanding) ? Test management and defect tracking tools (JIRA / ServiceNow) ? SQL / reporting knowledge for data validation (preferred) \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_ Good to Have ? **Certifications:** o ServiceNow GRC / IRM Implementation Specialist o ServiceNow CSA ? Experience in BFS / Banking / Financial Services domain ? Exposure to regulatory standards such as SOX, GDPR, ISO, SOC ? Experience with ServiceNow upgrades and IRM migrations \\_\\_\\_\\_\\_\\_\\_\\_