Trainer - Voice process - US

Job description

Process trainer - experience training for International voice process is mandatory Work location: Whitefield, Bangalore Min - 2yrs experience as a process trainer in International voice process Immediate joiner or someone who can join in 30 days **Responsibility Statements** - Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. - Responsible for design and update of basic level training materials and courses based on client or internal needs. - Organizes training content in a clear sequence for delivery. - Works with subject matter experts to keep content current and effective. - Reviews and prepares training resources and materials to deliver classes. - Collects training feedback from participants. - Conducts "train the trainers" sessions, as necessary. - Analyzes, produces, and distributes training reports. - Guides other trainers and assigns tasks. - Performs other duties as assigned - Complies with all policies and standards Share the update resume to Saanvi.v@conduent.com / Nallamilli.Veeraraghavareddy@conduent.com / Sumathi.Radhakrishna@conduent.com