Training Senior Associate

Job description

**Key Skills:** **Communication Skills:** Voice and AccentTraining Delivery, Excellent communication skills, Excellent Facilitation/training skills **Skills:** Coaching and Feedback **Skills:** Proficient in MS Excel **Skills:** Content Development **Skills:** Instructional Design Skills (a good-to-have skill) **Responsibilities:** Deliver monthly Language, Voice and Accent classroom training, support business through daily audits and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement