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Transformation Solution Consultant

EXL Service · Uttar Pradesh, India

full_timePosted Today
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Job description

**Job Description: Business Analytics and Delivery Skills** - Requirement gathering, stakeholder management, and structured problem solving - Data analysis, visualization, and exposure to AI-enabled tools (Power BI, Tableau, Excel) - Define data needs, perform data preparation, and support AI-driven reporting - Process analysis, documentation, and identification of improvement opportunities - Executive-ready presentation and structured storytelling skills - Understanding of governance, coordination, and delivery tracking Translate data and process insights into clear, actionable outcomes **Solution Shaping, Domain & AI-Enabled Capabilities** - Translate business problems into data-driven or AI-enabled solution opportunities - Identify and evaluate use cases based on feasibility, impact, and data availability - Apply domain context to guide solution outputs, quality expectations, and controls - Define high-level solution approaches, workflows, and decision frameworks - Conduct Current state assessments and documentation and recommend AI enabled future state - Apply domain understanding to improve accuracy, consistency, and relevance of AI-generated outputs - Support development of phased implementation plans aligned to business priorities - Define validation approaches, checkpoints, and human intervention points where required - Review and validate solution outputs to ensure alignment with business expectations Support adoption through clear documentation, training inputs, and feedback incorporation - Responsibilities: Participate in end-to-end delivery of AI-enabled consulting engagements—from proposal through final outputs - Structure problem statements, define analytical approaches, and translate findings into actionable recommendations - Analyze business processes and operational data to identify inefficiencies, root causes, and improvement opportunities - Conduct stakeholder workshops to capture processes, pain points, controls, data touchpoints, and AI enablement areas - Develop current- and future-state artifacts (process maps, SOPs, journey maps, RACI) aligned to AI-driven transformation - Perform data analysis and work decomposition to quantify impact, benefits, and business case value - Create executive-ready presentations, narratives, and deliverables for senior stakeholders - Collaborate with cross-functional teams to validate insights, shape AI-driven solutions, and track emerging AI and industry trends - Qualifications: Bachelor’s degree (preferably in Business Administration or related field) - 1–3 years of experience in business analysis, consulting, analytics, or related roles - Strong analytical thinking and structured problem-solving skills - Experience in stakeholder interaction and requirement elicitation - Proficiency in Excel, PowerPoint, and at least one visualization tool (Power BI / Tableau) - Strong communication skills (written and verbal) - Understanding of process improvement, data analytics, and digital transformation concepts - Prior work experience and knowledge in the Insurance domain will be preferred - Experience in working with AI tools and applications will be an advantage