Travel & hospitality

Job description

**JOB ROLES & RESPONSIBILITIES TO BE PEERFORMED** **Hospitality Management:** - Coordinate and manage hospitality services for VVIP visits companywide events, meetings, and accommodations. - Develop and implement policies related to hospitality operations. - Collaborate with vendors and suppliers to negotiate contracts and ensure quality service delivery. - Monitor guest satisfaction and address any complaints or issues promptly. **Customer Service:** - Serve as the first point of contact for internal and external stakeholders regarding hospitality and communication matters. - Promote a positive image of the organization by ensuring excellent customer service. - Collect and analyze feedback to enhance service quality and communication effectiveness. **Administrative Duties:** - Prepare budgets and reports related to hospitality and telecommunication expenditures. - Schedule and coordinate staff for events, ensuring coverage for all hospitality and communication needs. - Maintain inventory of telecommunication equipment and hospitality supplies. **Compliance and Safety:** - Ensure compliance with health, safety, and regulatory requirements in all hospitality operations. - Implement best practices for facility management and telecommunication security.