Unit Manager - Process Quality
Mphasis · Pune Division, Maharashtra, India
Mphasis · Pune Division, Maharashtra, India
**Team Leader, Quality – Originations** **Position Overview** The candidate will lead responsible for developing, implementing, and maintaining quality management systems, policies, and procedures to ensure compliance with quality standards and regulatory requirements, Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. **Essential Job Functions** - Establish and maintain a robust quality management system, such as processes, procedures, and documentation, to ensure effective quality control - Set quality objectives and targets aligned with organizational goals and objectives, track progress and performance against established benchmarks - Review and analyze quality performance data, identifying trends, patterns, and areas for improvement and making data-driven decisions to enhance quality - Lead Improvement initiatives on the process with benefits - To ensure process compliance and front end all audits **Requirements** - Proficient in US Mortgage Originations - Minimum 2 years of mortgage origination experience with emphasis in loan processing & Initial Underwriting for US Mortgage with Supervisory responsibilities within the past year - Certification in Six Sigma is preferred - Good knowledge of advanced excel, ability to analyze data and present complex information in simplified views - Current working knowledge of FNMA/FHLMC guidelines - Strong verbal, written communication and presentation skills; including influencing, group facilitation and persuading others - Organizational and time-management skills; ability to manage multiple tasks, projects, and priorities - Must be able to build relationships and understand the client's needs - Ability to work as an individual or on a team – self-motivated, solution-oriented with ability to work independently under minimal supervision - Ability to multitask effectively and work well under pressure - Advanced skills in analytical and problem solving with attention to detail - Project management and negotiation skills - Data-driven with ability to make well-founded judgments