Unit Manager - Risk Containment Unit/Senior Unit Manager
Bajaj Finance · Pune, Maharashtra, India
Bajaj Finance · Pune, Maharashtra, India
**Job Purpose** This position is open with Bajaj Finance ltd.- **Duties and Responsibilities** • Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end. - • VDR should be 100%. - • Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. - This includes closure of cases within defined TAT and with quality of field investigation reports• Review and tracking of location visits by location RCU Managers. - • Support Field team with relevant triggers received from central monitoring, for them to investigate. - Track investigation cases for closure. - • To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate. - • Ensure proper handholding on all Automation process RCU projects. - Continuously improvement on TAT. - • Ensure error free dashboards are circulated within defined period• Propose changes suggestions in credit policy-location wise (whenever required)• Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss. - • Proactively identifying fraud trends and taking effective corrective measures. - • Evaluate the current frauds process continuously and changes to be more effective. - • Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location. - • Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction. - equired **Qualifications and Experience** Graduation. - 4-6 Years of experience.