US Health Care Executive

Job description

**Roles and Responsibilities :** - Handle customer inquiries, resolve issues, and provide excellent customer service via phone calls. - Process patient registration, insurance claims, and other administrative tasks efficiently. - Maintain accurate records of all interactions with customers using CRM software. - Escalate complex issues to senior team members or supervisors when necessary. **Job Requirements :** - 0-4 years of experience in a BPO/call center environment. - Strong communication skills for handling international voice processes (US voice process). - Ability to work on night shifts (rotational) with flexibility in scheduling. - Basic knowledge of medical billing procedures would be an added advantage.