US Healthcare - Voice Process

Job description

**IMMEDIATE JOINERS ONLY.** **Program Specialist US Healthcare Voice Process** **Location:** Bengaluru **Shift:** 6:30 PM 3:30 AM (Cab Facility Provided) **Contract:** 6 Months (Extendable based on performance) **Key Responsibilities:** - Handle inbound and outbound calls for patient support and insurance verification. - Process patient applications and determine eligibility. - Assist with reimbursement, prescription coordination, and therapy access. - Maintain accurate documentation and ensure HIPAA compliance. **Eligibility:** - **1.6+ years of overall experience** - **Minimum 1 year of US Healthcare Voice Process experience (mandatory)** - Excellent English communication skills. - Graduate/Postgraduate from a recognized institution. - Strong customer service, problem-solving, and multitasking abilities. **Selection Process:** Typing Test (35 WPM with 85% Accuracy) Panel Interview HR Interview