USI - EH27 - ES - GCS - People & Purpose - Specialist Manager

Job description

**Summary** **Position Summary** **Deloitte Global Consulting Services - People and Purpose - Specialist Manager** **About The Team** The Global Consulting Services (GCS) team works globally across practices and borders to support Deloitte’s Consulting business. The team is focused on offering our clients and people the global experience that’s essential in today’s world. Through the Global Consulting Services team, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values. Within the Global Consulting Services, the GCS Learning & Development Team is a part of the People & Purpose pillar and is a vital component acting as a connective tissue in creating and sustaining a globally consistent approach in addressing current and future technical and business strategy aligned learning needs of our workforce and the GCS businesses globally. We achieve this through collaboration and partnerships with the Member Firm and Business Leaders for sustained quality, agility, and scale, elevating our talent experience proposition and supporting exponential business growth objectives. **Overview Of The Role** The Learning & Development (L&D) Manager plays a critical role in shaping and delivering learning strategies that enable business priorities, leadership capability, and workforce transformation. This role partners closely with senior stakeholders to translate business needs into high impact learning strategies and experiences. The Manager brings strong business acumen, applied AI fluency, and an agile mindset to navigate complexity, exercise sound judgment, and drive outcomes in a global, matrixed environment. This role does not require hands on development using authoring tools; rather, it requires clear communication, independent execution, and the ability to lead learning initiatives from concept through delivery. This role is best suited for individuals who thrive in ambiguity, communicate with clarity, and take ownership for moving work forward. **Work you’ll do** The professional will work with the India colleagues and senior leaders across Global Consulting Services practice. The professional will need to develop a knowledge of the firm’s Consulting Services business, its strategic priorities to enable sharing of insights, trends, and escalation of issues/variances as appropriate. The professional will own sensing of new opportunities, analyse quantitative and qualitative data, lead and coach team of junior practitioners and proactively communicate with stakeholders. The professional will be required to demonstrate solid project management skills and constantly partner with senior leaders to drive global alignment around strategic priorities. The teams’ projects are typically high-impact and high-visibility aligned to the Global firm and Consulting services leadership’s strategic priorities. Projects often involve collaboration across workstreams to ensure coordination and alignment. **Key Responsibilities** Business Partnership & Stakeholder Engagement - Act as a trusted advisor to business, talent, and learning stakeholders, translating strategic priorities into clear learning needs and solutions - Build strong, credibility based relationships with senior leaders and cross functional partners to influence direction and decisions - Facilitate effective conversations that balance stakeholder needs, enterprise priorities, and learner impact - Communicate clearly and confidently across audiences, tailoring messages, recommendations, and narratives for senior leaders, partners, and delivery teams Learning Strategy & Program Leadership - Lead the design and evolution of learning strategies, journeys, or portfolios aligned to business and workforce priorities - Own end to end program and initiative leadership, including scoping, planning, prioritization, execution, and continuous improvement—ensuring clear milestones, timelines, and accountability - Drive work forward independently setting direction, managing priorities, and progressing initiatives with minimal oversight - Partner with learning design, delivery, and operations teams to ensure solutions are cohesive, scalable, and outcome focused **AI Fluency & Innovation** - Apply AI fluency to enhance learning strategy, needs analysis, content curation, personalization, and learner experience - Stay current on AI enabled learning and leadership trends, integrating AI thoughtfully and responsibly into learning approaches Agility, Judgment & Change Navigation - Operate effectively in fast changing, ambiguous environments, adapting plans as priorities evolve - Exercise strong professional judgment, making informed decisions and trade offs when information is incomplete - Balance speed, quality, and risk when determining learning approaches and investments - Support change adoption by shaping clear narratives, expectations, and measures of success **Delivery Excellence & Influence** - Own outcomes for assigned programs or initiatives, ensuring progress, alignment, and delivery against objectives - Manage dependencies, risks, and stakeholder expectations to keep work moving forward - Demonstrate strong influencing skills, aligning stakeholders and driving decisions without direct authority - Use data, insight, and feedback to inform decisions and continuously improve learning impact **Requisite Core Skills** - Background in professional services, consulting, or large enterprise environments - Experience shaping leadership, capability, or transformation related learning - Comfort navigating ambiguity and competing priorities while maintaining momentum - Strong synthesis skills and outcomes orientation, with a focus on impact over activity - Appreciation of Adult Learnin