USI - EH27 - GCS - Ascend Enablement - Coaching & Training - Specialist Assistant Manager

Job description

**Summary** **Position Summary** **Deloitte Global Consulting Services – Ascend Enablement – Coaching & Training - Specialist Assistant Manager** **About The Team** The Global Consulting Services (GCS) works globally across practices and borders to support Deloitte’s Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offering our clients and people the global experience that’s essential in today’s world. Through the GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values. Within Global Consulting Services , the Delivery pillar leads and empowers Member Firms across the globe to drive delivery transformation and improve client delivery quality and efficiency using: - standard methodologies - Global delivery network - Standard delivery platforms, tools and assets **Overview Of The Role** We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team. We are seeking a person with at least 6+ years of experience, who will work closely with Global enablement lead, alongside colleagues from across the globe, to support leadership in Ascend and methods & tools deployment, training, enablement, operations, and advisory support to strategic initiatives. **Work you’ll do** The professional will work closely with colleagues and senior leaders across India and Global Consulting Services, building a strong understanding of the firm’s Consulting Services business and strategic priorities. The professional supports analysis of quantitative and qualitative data, synthesizes insights, and contributes to clear, well‑structured narratives and recommendations through research and analysis. Projects are typically high‑impact and high‑visibility, aligned to global Consulting Services leadership priorities, and require close collaboration across workstreams. Within the Ascend Enablement sub‑pillar, the role focuses on supporting Member Firm adoption of Ascend and its components through global rollouts by contributing to enablement activities such as creating kick‑off materials, quick reference guides and FAQs, supporting training programs and office hours, etc. **Key Responsibilities** - Partner with Member Firm enablement teams during the Ascend activation process to support adoption and issue resolution - Liaise with Ascend development teams to support platform and tool troubleshooting, knowledge transfer, and UAT activities - Contribute structured feedback on the Ascend platform and other delivery tools to enhance performance and delivery capabilities - Develop a strong understanding of the Ascend ecosystem and how individual tools address business challenges, supporting demos that highlight key features and functionalities - Quickly build knowledge of new technologies (e.g., GenAI), tools, and assets used by offerings to support their integration into the Ascend ecosystem and global rollout - Support the global enablement of new tool accelerators as part of the Ascend ecosystem journey - Actively engage with the M&T network and stakeholders to support awareness and adoption of GenAI and delivery tools across Deloitte - Ability to support training content creation and ongoing maintenance aligned with platform updates, new feature releases, and evolving business requirements - Strong attention to detail and collaboration skills to ensure content accuracy, relevance, and consistency across all enablement materials - Participate in Delivery pillar global initiatives beyond the core Ascend rollout, as required - Gather and synthesize feedback from stakeholders on Ascend, supporting product teams with inputs into release planning - Demonstrate strong collaboration skills in a fast‑paced global environment, working effectively with remote teams - Support project execution by managing assigned initiatives and flexing across workstreams as priorities evolve - Assist senior team members in preparing executive‑level materials (presentations, reports, trackers) for leadership audiences - Support planning and execution of meetings, including agenda drafting, coordination, documentation of minutes, and follow‑ups - Support operational needs by managing recurring activities, organizing shared documentation, and assisting with coordination or review tasks **Requisite Core Skills** - Prior experience in team leadership activities including recruiting, performance management, and coaching - Strong planning and program management skills, with the ability to thrive in a complex and fast-paced environment with many competing priorities - Excellent core consulting skills – i.e. analysis, research, synthesis, modelling, presentation, including logical structuring and storytelling, superior knowledge of Excel and PowerPoint - Strong presentation, verbal and written communication skills and experience communicating to, and working with, virtual teams, and senior leadership - Self-motivated, innovative, action-oriented team player with ability to manage upwards as well as lead and coach junior team members - Exceptional attention to detail, responsiveness, and strong track record of executing high-impact initiatives - Adept at building consensus and taking stakeholders’ perspective into account while forging and maintaining relationships - Change Management: Experience supporting technology adoption initiatives by assisting with change management activities, engaging with stakeholders, and contributing to smooth implementation across teams - Experienced in collaborating effectively across team and career levels, including virtual team environment - Highly developed personal and professional ethics