Job description

**Greetings !!!** **Role : Venue Commanding Officer** **Experience: 2 to 4 yrs** **Location:- North East 2 -Aizwal** **Must Have:** - Around 2 3 years of experience in Operations/Business/Service Delivery - Flexible working over weekends and for extended working hours - Reporting to Exam Venue 3 hours before the exam start time. - Open to work in 6 days a week work model with flexible weekly off. **Responsibilities:** - Monitoring and Managing Operational Activities of the Venue - Drive Venue team to achieve assigned objectives as per timeline - Review & ensure 100% preparedness of the venue for flawless delivery - Review and ensure Policy Compliance - Reviewing and reporting on daily Risk/ Issues/ Performance parameters/ pre-defined parameters - Reviewing measures to achieve 100% process adherence - Attending briefing sessions to take download on the compliance & project related information/ parameters, as per the schedule - Resolve operational and other technical issues at the venue with guidance from concerned teams & stakeholders - Maintain communication with all relevant teams on a regular basis prior to, during & post exam - Manage the planning and delivery of effective, efficient, and sustainable operations as per requirement - Ensure that delivery is in line with key performance indicators, security policies, governance requirements and customer expectations - Monitor, support and guide team members on ground to ensure compliance with all requirements - Manage risk for all of the services at the venue on an on-going basis, giving early insight into any issues & the actions being taken to mitigate the risk/ issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements.