Venue Manager
Tata Consultancy Services · Silchar, Assam, India
Tata Consultancy Services · Silchar, Assam, India
**Job Title: Venue Commanding Officer** **Exp Range : 2 to 5 Yrs** **Location : Agartala, Silchar,Jorhat,Leh** **\\*\\*\\*\\*\\*Even Though this role requires knowledge of English, fluency or expertise is not a must. If the associate is found meeting all other requirements and can demonstrate his knowledge about operational aspects, then we should go ahead\\*\\*\\*.** **Reports to: Hub Operations Manager** **Responsibilities:** - Monitoring and Managing Operational Activities of the Venue - Drive Venue team to achieve assigned objectives as per timeline - Review & ensure 100% preparedness of the venue for flawless delivery - Review and ensure Policy Compliance - Reviewing and reporting on daily Risk/ Issues/ Performance parameters/ pre-defined parameters - Reviewing measures to achieve 100% process adherence - Attending briefing sessions to take download on the compliance & project related information/ parameters, as per the schedule - Resolve operational and other technical issues at the venue with guidance from concerned teams & stakeholders - Maintain communication with all relevant teams on a regular basis prior to, during & post exam - Manage the planning and delivery of effective, efficient, and sustainable operations as per requirement - Ensure that delivery is in line with key performance indicators, security policies, governance requirements and customer expectations - Monitor, support and guide team members on ground to ensure compliance with all requirements - Manage risk for all of the services at the venue on an on-going basis, giving early insight into any issues & the actions being taken to mitigate the risk/ issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements **Requirements:** - Around 2 3 years of experience in Operations/Business/Service Delivery - Good hands-on experience of Microsoft office (XL, PPT and Word etc) - Strong communication skills - Strong analytical skills - Able to travel 70% 80% of the time - Ability to work with cross functional teams - Attention to Detail - Self-motivated and ready to work extended hours - Enthusiastic and pleasant personality - Quick Learner - Flexible working over weekends and for extended working hours - **Reporting to Exam Venue 3 hours before the exam start time (Majority of the time at 6 AM)** - **Open to work in 6 days a week work model with flexible** weekly off **Skills Needed:** - Strong People Management & Team Building Skills - Good written and verbal communication - Strong Interpersonal Skills - Strong Presentation Skills - Strong Analytical skills Requirements added by the job poster • 2+ years of work experience with Operational Activities • 1+ years of work experience with Microsoft PowerPoint