Virtualization L3

Job description

**Work Location : Bangalore or Mumbai** The candidate would be involved in SRE initiatives including scripting, automation, observability, error budget, SLI, SLO and SLA. The candidate will be working alongside Operations team and Developing applications teams to optimize multiple areas such as monitoring, incident response, post-mortem/root cause analysis, capacity planning and data integrity. **Primary Responsibilities:** - Support for a production VMware environment - Provide L3 front-line response to incidents and outages on private cloud, including on-call rotation on both weekdays and weekends for project work and incidents - Work closely with the internal engineering team and provide input on testing of new component releases and infrastructure upgrades, as well as performance, capacity and monitoring. - Assist on the implementation of full Observability stack for Alerting, Performance, Configuration - Validation & Proactive Analysis - Assist on the adoption of SRE practices, mindset & cultural change across the global team - Assist on implementing feature stories based on toil reduction, establishing SLO, SLA’s production readiness, monitoring and observability - Implement SRE frameworks to support global multi-cloud environments, and ensure the highest level of SLA through operational excellence **Required Skills :** - Hands on experience 9+ years - Good Linux experience & understanding of Network, DNS etc - Experience with maintaining high-availability production systems. - Well versed with ITIL process - Ability to handle complex tasks, conducts in-depth root cause analysis - Capable of managing multiple tasks, priorities especially in high-pressure environments. - Good knowledge on server infrastructure, virtualization, and cloud computing - Knowledge sharing and documentation