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voice process associate

HDB Financial Services · State of Tamil Nādu, India

~₹2.5L (est.)0–3 yrs experiencefull_timePosted 1w ago

Job description

hdb finance servious telecalling conacting person 8610722960 - **EMI becomes overdue** → HDBFS contacts the borrower by SMS/call and asks for payment. - **Collection follow-up** → Collection/recovery staff may contact or visit the borrower. HDBFS says its recovery staff should identify themselves and behave politely; intimidation, abusive language and harassment are prohibited. - **Continued non-payment** → The account can move into more serious delinquency/default handling according to the loan agreement. For secured loans, consequences can include action concerning the financed/security asset, depending on the agreement. - **Payment/regularisation** → Overdue EMI can be paid through HDBFS online payment, BBPS, or at an HDBFS branch. - **Credit bureau impact** → HDBFS reports repayment information to credit bureaus; clearing the overdue does not erase the previous month's delinquency history Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: - Food provided - Health insurance - Paid sick time - Provident Fund Work Location: In person