VP - Client Risk Review Team

Job description

**Job Description** **Job Summary** The Client Risk Review Team (CRRT), a specialised team within the frontline, engaged in facilitating and conducting in depth end to end risk review of Corporate, Commercial and Institutional Banking (CCIB) client relationships, structures and transactions; in accordance with consistent standards, controls and levels of conduct & valued behaviours. Deliver significant improvement in frontline risk culture and standards of excellence particularly in relation to 1st party fraud risk management. Embed appropriate mechanism to augment existing controls through a proactive review approach to identify indicators of client risk, enabling early action and minimise potential losses. **Key Responsibilities** **Strategy** - Assess the economic, commercial environment of the Bank’s footprint in conjunction with the Bank’s strategic business plan and develop a targeted client review agenda covering key risk themes, industries, products and structures in alignment with relevant stakeholders; - Spearhead the implementation and embedding of CRRT within the Client Coverage organisation. Ensure that the model is effective, best-in-class, risk-based and fit for purpose; - Engage all the relevant teams across businesses, functions, and stakeholders to ensure CRRT effectively targets the highest risk and impact sectors and clients and seamlessly integrates into the overall Target Operating Model (TOM) of CCIB with minimal business disruptions; - Assist in reshaping the scope and remit of CRRT in accordance with the Bank’s client, geographic, operating strategy and risk appetite; - Develop and raise the profile of the CRRT team with Business and second line stakeholders; - Ensure alignment between onshore and offshore team members in terms of roles and responsibilities and oversight. **Business** - Be a member of a team of specialists engaging in conducting periodic risk based and/or trigger event-based reviews / investigation of CCIB client relationships, structures and transactions, primarily focused on: - Credit and fraud risk covering all relevant aspects of the client’s profile and business activities including but not limited to promoters, management, financial statements, products offered, facility structure, current account behaviour and trade finance transactions executed; - Assimilating a range of financial and transactional information which will need to be analysed by the team employing a wide range of diverse skill sets and tools available within the broader CCIB organisation. - Be collaborative and work across skill sets within the team to enable effective connection of seemingly unconnected information to draw well-reasoned conclusions; - Work with risk owners to determine the right course of action of the bank to strike a suitable risk mitigation balance. Work with multiple surveillance operations capabilities in a coherent manner in support of CRRT’s agenda; - Establish and maintain good connectivity with process owners and other stakeholders with client level information that may be used as input in review activity; - Ensure that the team is ably equipped with the best in class MIS, risk management tools, and other data analytics required in support of execution of its responsibilities; - Develop awareness of business changes, predict challenges and identify opportunities to optimise people & processes and add value to client & frontline. **Processes** Ensure smooth execution of client review/investigation activity in tandem with established global business processes, including: - Effective prioritisation of clients and themes; - Focused communication between review teams and relevant stakeholders based on focused requests for information; - Clear and well documented articulation of the results of analysis concluded backed by facts and thorough analysis; - Timely escalation of risk relevant issues and support to stakeholders in handling escalations; - Develop practical action plans for issues identified, influence and align with stakeholders; - Governance of the team’s activities and processes to fully meet standards expected by both the 2nd and 3rd Line of Defence. **People & Talent** - Identify and nurture capable and multi-functional human resources in the areas of transactional review / investigations, credit analysis, design and process management; - Ensure a high-performance team and manage processes to identify knowledge and skill gaps with the ability to provide appropriate training in a timely manner to achieve optimum quality output; - Lead through example and build the appropriate culture and values, embedding a high level of team engagement; - Set the appropriate tone and expectations for team and work in collaboration with CCIB Fraud Operations, risk and control partners, global process owner teams, and Business teams; - Ensure team structure / capacity is reviewed to enable effective delivery; - Maintain satisfactory morale and productivity of the team. **Risk Management** - Obtain regular inputs from stakeholders on emerging fraud risk issues and target investigations accordingly, developing ways and means for design and execution of appropriate new/amended review processes; - Document and monitor review methodology and process to determine bespoke aspects of the review process to cater for special client situations; - Identify and advocate client action plans resulting from the reviews, socialising and aligning with key stakeholders; - Assist Team Head in presenting relevant details of review activities at various forums and committees and engage senior stakeholders on patterns and trends; - Interact with providers of various tools and databases and ensure relevant technologies are considered in the continuing evolution of review processes; - Establish effective relationships within CCIB, Trade Product/Operations/Risk, Fraud Risk, CFCC, Operational Risk, Credit Risk, GSAM etc.; - Work closely with relevant second l