Walk-in || Back Office Executive

Job description

**Key Responsibilities :** - Handle and process day-to-day back-office operations accurately and efficiently. - Maintain and update records, databases, and management information systems (MIS). - Verify, validate, and enter data into company systems. - Prepare reports, documentation, and operational trackers as required. - Coordinate with internal departments to ensure smooth workflow and timely completion of tasks. - Manage email communication and respond to operational queries. - Support customer-facing teams by providing administrative and operational assistance. - Ensure compliance with company policies, procedures, and quality standards. - Monitor pending activities and follow up for closure within defined timelines. - Maintain confidentiality of organizational and customer information. - Identify process improvement opportunities and suggest operational enhancements. **Required Skills :** - Good verbal and written communication skills. - Experience in back-office operations, data entry, or administrative support. - Proficiency in MS Office (Excel, Word, Outlook). - Strong attention to detail and accuracy. - Good organizational and time management skills. - Ability to work in a fast-paced environment and meet deadlines. - Basic analytical and problem-solving skills. - Team player with a positive attitude. Preferred Qualifications - Graduate in any discipline. - 1 - 4 years of experience in Back Office Operations, Data Processing, Administration, or related fields. - Experience handling MIS reports and operational documentation is an added advantage.