Walk-in || Command Centre Admin

Job description

**Job Title:** IT Command Centre Agent **Experience:** 3- 8 Years **Location:** chennai - As an IT Command Centre Agent, you will be responsible for monitoring and managing IT systems, ensuring the smooth operation of our IT infrastructure. - You will work closely with senior team members to resolve issues, provide support, and maintain high levels of system availability. - Sound knowledge of ITIL processes and best practices. - Experience in IT Infrastructure alert monitoring and triaging. - Experience with ticketing systems and incident management. - ControlM & TWS batch job operations - Mainframe batch job operations & knowledge of JCL management. - Knowledge of scripting or automation tools, Data analysis